The NSW State Government introduced a Small Business Stamp Duty Exemption in 2018, for certain policies for businesses domiciled in NSW with an annual Turnover of less than $2 million. Please click here for more information on whether you qualify.
If you qualify and would like to apply, please complete this form and return it to your Broker or local branch before your policy is renewed.
Disputes resolution process
RIS Group are committed to efficient, fair, transparent and timely resolution of disputes. We subscribe to Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA).
We are committed to providing outstanding services to our valued clients. If you are dissatisfied with our services, please contact us at;
Alternatively, email your form to your local office directly or call us on 1800 287 827.
Post:
Complaints Manager
RIS Group
PO Box 366
ST. LEONARDS NSW 1590
Telephone: 02 9966 9603
Email: complaints@risgroup.com.au
If your complaint is not successfully resolved by our office within 30 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).
Post:
Australian Financial Complaints Authority
GPO Box 3
MELBOURNE VIC 3001
Telephone: 1800 931 678
Email: info@afca.org.au
Website: www.afca.org.au
If you require further information about any of these procedures please contact our office during business hours.
General advice warning
The information contained on this website is general in nature and has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice consider whether or not it is appropriate. Consider the disclosure documents, which includes our Financial Services Guide (FSG) and Product Disclosure Statements (PDS) for some products.
The RIS Group is a proud member of the National Insurance Brokers Association (NIBA) and are bound by their Code of Conduct.
We also subscribe to the Insurance Brokers Code of Practice (the Code). The Code sets out standards for Brokers to follow when dealing with clients including requirements to inform clients of remuneration arrangements and any conflict of interest.
Further information can be found at www.niba.com.au
